Effective Date: 10 May 2026
Thank you for shopping with Lari Cosmetic Clinic. We strive to provide genuine and high-quality cosmetic products, skincare products, haircare products, and cosmetic medicines to our customers.
Please read our Refund & Return Policy carefully before placing an order.
1. Return Eligibility
Due to the nature of cosmetic and skincare products, returns are accepted only under the following conditions:
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Product received is damaged
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Wrong product delivered
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Expired product delivered
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Product missing from the package
To be eligible for a return:
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The request must be raised within 48 hours of delivery
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Product must be unused and in original packaging
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Original invoice and unboxing proof/photos may be required
2. Non-Returnable Products
For hygiene and safety reasons, the following items are non-returnable:
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Opened or used cosmetic products
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Skincare or haircare products after seal opening
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Medicines or prescription-based products
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Products purchased during sale or promotional offers
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Gift cards or digital products
3. Refund Policy
Refunds are processed only after product inspection and approval.
Refund may be issued in cases of:
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Damaged product
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Wrong item delivered
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Order cancellation before dispatch
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Product unavailable after payment
Refund Timeline
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Approved refunds are processed within 5–10 business days
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Refund will be credited to the original payment method or bank account
Shipping charges (if any) are non-refundable unless the error is from our side.
4. Order Cancellation
Customers may cancel orders:
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Before the order is shipped/dispatched
Once the order has been shipped, cancellation requests may not be accepted.
To cancel an order, contact our support team immediately.
5. Exchange Policy
We only replace products if:
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Product is damaged
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Wrong product was delivered
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Item is defective
Exchange requests must be submitted within 48 hours of receiving the order.
6. Return Process
To request a return or refund:
Step 1:
Contact our support team with:
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Order ID
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Product photos/videos
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Reason for return
Step 2:
Our team will review the request within 2–3 working days.
Step 3:
If approved, return instructions will be shared.
7. Shipping for Returns
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Customers may need to self-ship the product unless pickup is available.
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Return shipping charges may be borne by the customer unless the issue occurred from our side.
8. Failed Deliveries
If delivery fails due to:
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Incorrect address
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Wrong contact number
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Customer unavailable
Additional shipping charges may apply for re-dispatch.
9. Contact Us
For return, refund, or cancellation requests, contact:
Lari Cosmetic Clinic
Near baby doll school, New Colony, Saket Nagar, Deoria, Uttar Pradesh 274001
Email: laricosmeticclinic.com
Phone: +91-7985176971
Last Updated: 10 May 2026